Shipping & Returns
Everything about getting your order to you — and what to do if a pair does not fit.
Shipping
We deliver across the UK. Orders are prepared and dispatched once payment is confirmed, and tracking details are emailed as soon as your parcel is on its way.
Delivery area
We currently deliver across the UK.
Preparation & dispatch
Orders are prepared after payment is confirmed.
Tracking
Tracking details are sent to your email once dispatched.
Delivery address
Please check your address carefully before confirming.
Returns & exchanges
If a pair does not fit, you can return it. Unworn, unwashed items in their original condition, with tags attached, can be returned within 30 days of delivery.
Tell us
Contact us with your order number and what you would like to change.
Package it
Return the item unworn, unwashed and with its tags attached.
Send it back
We will confirm the return address and next steps by email.
Refund or exchange
Refunds go back to the original payment method once checked.
Return window
30 days from delivery.
Condition
Unworn, unwashed, original condition, tags attached.
How to start
Contact us — we will confirm the return address.
Refund or exchange
Refunds to the original payment method once inspected.
Return postage is the customer’s responsibility unless the item is faulty or incorrect.
Faulty or incorrect items
If something arrives faulty or is not what you ordered, contact us and we will put it right — faulty or incorrect items are refunded in full, including return postage.